Shipping Policy
Reliable and transparent delivery across the United States.
At Roastx, we strive to deliver your orders in a timely manner. This policy outlines our processing times, shipping rates, and delivery expectations to ensure a smooth shopping experience.
1. Shipping Destinations
We currently ship exclusively within the United States. All orders are dispatched from our fulfillment center in Texas.
2. Processing & Transit Times
Our business hours are Monday – Friday, 09:00 – 17:00 (CST | GMT-6). Please refer to the timeline below:
| Order Stage | Estimated Timeframe |
|---|---|
| Order Cut-off Time | 15:00 (03:00 PM) (CST | GMT-6) |
| Handling Time | 1 – 2 Business Days (Mon-Fri) |
| Transit Time | 3 – 7 Business Days (Standard Shipping) |
3. Shipping Costs
Shipping Rates
Enjoy FREE Standard Shipping on all orders of $15.00 or more!
For orders below $15.00, shipping costs are calculated based on your destination and will be clearly displayed at the Checkout Page before you complete your purchase.
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this number on our Track Your Order page to see the real-time status of your delivery.
5. Address Accuracy
Please double-check your shipping address before confirming your order. Roastx is not responsible for failed deliveries resulting from incorrect or incomplete addresses provided by the customer.