Shipping Policy — ROASTX
At ROASTX, we aim to deliver your order quickly, safely, and with full transparency. This Shipping Policy explains how and when your items will be shipped.
1. Order Processing Time
All orders are processed within 5–12 business days.
During sales or high-volume periods, processing may take a little longer.
You will receive a confirmation email once your order is placed.
2. Shipping Time
Estimated delivery time after dispatch:
- Standard Shipping: 5–10 business days
- International Shipping: 7–15 business days
Delivery time may vary depending on your location and customs clearance (for international orders).
3. Shipping Charges
Our standard shipping fee is:
- $15 USD for all orders
Shipping charges will be calculated and shown during checkout.
4. Tracking Your Order
Once your package is shipped, you will receive an email containing:
- Tracking number
- Tracking link
- Carrier information
You can track your delivery anytime using the provided link.
5. Wrong Address or Delivery Issues
Please make sure your shipping address is correct at checkout.
ROASTX is not responsible for:
- Wrong or incomplete addresses
- Failed deliveries due to no recipient available
- Customs delays
If there is an issue, contact us immediately so we can help.
6. International Orders
International orders may be subject to:
- Customs fees
- Import taxes
- Additional duties
These charges are not included in our shipping fee and must be paid by the customer.
7. Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected time:
- Contact us within 7 days of the expected delivery date.
- Provide your order number and tracking details.
We will assist with a replacement or solution as quickly as possible.
Contact Information
Business Name: Roastx
support 24/7
Business Hours : 9:00AM To 5:00PM (Monday to Saturday)
Business Number: 123 234 1345
Business Mail :support@roastx.com
Business Address:246 Greene St, New York, NY 10003, United States