Payment Policy — ROASTX
At ROASTX, we aim to make your shopping experience simple, secure, and convenient. This Payment Policy explains the methods we accept, how payments are handled, and what you can expect during checkout.
1. Accepted Payment Methods
We offer multiple safe and reliable payment options:
- Credit & Debit Cards (Visa, MasterCard, etc.)
- Digital Wallets (depending on your region)
- Secure online payment gateways
- Local payment options (where available)
All payments are processed securely through trusted third-party providers.
2. Payment Security
Your payment safety is our priority.
- We do not store your card or payment details.
- All transactions are encrypted through secure SSL technology.
- Only verified and PCI-compliant payment processors handle your data.
3. Order Confirmation
Once your payment is completed, you will receive:
- Order confirmation email
- Payment receipt
- Order tracking details once the item is shipped
If you do not receive an email within 1 hour, please check your spam folder or contact our support team.
4. Currency
All prices on our website are displayed in USD, unless stated otherwise.
Your bank may automatically convert the amount to your local currency.
5. Payment Verification
For security reasons, some orders may require additional verification.
If extra information is needed, our team will contact you directly through email.
6. Refunds & Cancellations
Refunds will be issued to the same payment method used during checkout.
Processing time may vary:
- ROASTX processing: 1–3 business days
- Bank processing time: 3–10 business days
Refund time depends on your bank or payment provider.
7. Failed or Declined Payments
If your payment fails or is declined:
- Check your card details
- Ensure sufficient balance
- Contact your payment provider
- Try another method
If you still face issues, email us at support@roastx.shop.
Contact Information
Business Name: Roastx
support 24/7
Business Hours : 9:00AM To 5:00PM (Monday to saturday)
Business Number: 123 234 1345
Business Mail :support@roastx.com
Business Address:246 Greene St, New York, NY 10003, United States