FAQs — ROASTX

1. What products does ROASTX offer?

We provide a premium range of coffee machines, espresso makers, grinders, and brewing accessories for home and office use.

2. Are your coffee machines original and brand-new?

Yes, all our products are 100% original, brand-new, and sourced from trusted suppliers and manufacturers.

3. How long does shipping take?

Orders are normally processed within 1–2 business days.
Delivery time depends on your location, but most orders arrive within 5–10 business days.

4. Do you offer international shipping?

Yes, ROASTX ships to multiple countries. Shipping charges and delivery time may vary depending on your location.

5. What is your return policy?

We offer returns for eligible products within 7 days of delivery, as long as the item is unused, undamaged, and in original packaging.
For more help, email us at support@roastx.shop.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.
You can use it anytime to check your delivery status.

7. Do the machines come with warranty?

Yes, most coffee machines come with a manufacturer’s warranty, typically ranging from 6 to 12 months depending on the product.

8. What payment methods do you accept?

We accept major cards, digital payments, and other secure checkout options available during purchase.

9. How can I contact customer support?

You can reach out to us anytime at support@roastx.shop.
We usually respond within 24–48 hours.

10. Do you offer discounts or sales?

Yes! We frequently run special offers and seasonal discounts.
Join our newsletter or follow our store to stay updated.

Contact Information

Business Name: Roastx

support 24/7

Business Hours : 9:00AM To 5:00PM (Monday to saturday)

Business Number: 123 234 1345

Business Mail :support@roastx.com

Business Address:246 Greene St, New York, NY 10003, United States